Avatar

Customer-Support

  • Total activity 114
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 53

Activity overview

Latest activity by Customer-Support
  • Customer Support created an article,

    Roku Device Compatibility with AsianCrush

    AsianCrush is available with all Roku software versions from 6.2 and up. On the Roku player, you can go to Go to Settings Go to System Select "About" There you will see the software version of the...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Customer Support created an article,

    I'm Experiencing Slow Video Playback

    If you’re having issues with playback quality or speed, try this: Reset your connected device. Reset the cable modem or router and keep the power unplugged for at least 30 seconds. Test video play...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Customer Support created an article,

    Experiencing Audio Problems

    Audio problems can pop up for a variety of reasons. To help us troubleshoot, please contact us at support@asiancrush.com with some important info: The make and model of your connected device The m...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Customer Support created an article,

    How Do I Report Streaming Problems?

    Streaming problems? Have no fear! The little yellow button is always there to help you. After clicking the yellow "help" button in the bottom left, you can type in your problem. The bubble will loo...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Customer Support created an article,

    How Can I Troubleshoot Video Playback Problems?

    Here are some easy steps to troubleshoot any video playback issues you may be experiencing: 1) Reset your connected device. 2) Reset your cable modem. We recommend unplugging the power for at least...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Customer Support created an article,

    Roku Device Compatibility with AsianCrush

    AsianCrush is available with all Roku software versions from 6.2 and up.   On the Roku player you can go to Go to Settings Go to System Select "About" There you will see the software version of th...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Customer Support created an article,

    Roku: Manually Set Connection Speed

    If you wish to set the speed of your connection for video streaming manually on the Roku video player, there is a code you can enter to access the speed override settings. Take your Roku remote an...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Customer Support created an article,

    The Video Quality Doesn't Look Very Good.

    AsianCrush works very hard to bring you content at the highest streaming quality possible. That being said, we have content created before the HD era. Some titles may have different aspect ratios o...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Customer Support created an article,

    How Can I Troubleshoot Video Playback Problems?

    Here are some easy steps to troubleshoot any video playback issues you may be experiencing:   1) Reset your connected device. 2) Reset your cable modem. We recommend unplugging the power for at lea...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Customer Support created an article,

    How Can I Troubleshoot Audio Problems?

    Unfortunately, there are lots of reasons why you could be experiencing audio issues. In order for us to troubleshoot, please email us at support@asiancrush.com with the following info: 1) The make ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes